How does Flowvation connect to my phone number? +
We set up a dedicated local business number through Twilio that feeds into the Flowvation system. Your existing number stays the same — we configure a separate number that handles all automated conversations, fully branded to your company.
How does the nurture sequence work? +
You upload a list of cold leads via CSV. Flowvation automatically sends a 7-step sequence over 21 days — no specific slots or times, just warm, natural messages that ask when they're available. When a lead replies, AI takes over the conversation live. Leads that go quiet are automatically re-engaged after a configurable number of days.
How does the referral system work? +
You upload a list of past customers and Flowvation sends them a personalized SMS with a unique referral link. When they share it and a friend submits the form, you get an instant rep notification, the lead shows up in your dashboard, and payout tracking is built in. The landing page handles everything — no extra tools needed.
Does the AI book appointments directly on my calendar? +
The AI captures the homeowner's day preference ("Thursday mornings") and sends an instant alert to your rep with their name, preference, and phone number. Your rep calls to confirm the exact time. Direct calendar integration is on the roadmap — this approach prevents double-bookings while the system is new.
What if a homeowner asks something the system can't handle? +
The AI handles FAQs, objections, and scheduling naturally. For anything unusual, the conversation is flagged in your dashboard and your rep is alerted by SMS. You're always in the loop — the system handles the volume, your team handles the exceptions.
How long does setup take? +
Most roofing companies are live within 24 hours of the setup call. We handle everything — phone number, AI configuration, persona, service areas, and dashboard access. You just show up to the onboarding call and we do the rest.
Is there a long-term contract? +
No long-term contracts. We offer a flexible 60-day pilot so you can see real results before committing to anything long-term. After that, it's month-to-month.